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Profit more—by making your customers feel great
MENTELI is a unique agency at the intersection of psychology and marketing. We specialize in customer experience (CX), user experience (UX), and loyalty strategy—bringing emotional satisfaction into every step of the customer journey.
By combining analytical thinking, advanced marketing and advertising tools, and a deep understanding of human behavior, we help B2C service businesses grow sustainably and stand out from competitors on a whole new level.
● Customer Journey OptimizationWe help you create or refine customer paths and enrich them with meaningful impressions—so your customers return, recommend you, and feel genuinely connected to your brand.
● CX & UX EnhancementsOur team improves the user experience and develops custom CX strategies that increase customer retention and brand loyalty.
● Loyalty Program DevelopmentBuild loyalty programs that feel personal, rewarding, and engaging—designed to boost LTV and minimize churn.
● Marketing Insurance Program (Perfect for New Businesses)Worried about wasting your advertising budget? Get expert guidance and a complete audit of your campaign settings to ensure you're on the right track.
● Digital StrategyAt MENTELI, we help B2C service businesses build effective digital strategies that drive real results.
About the founder
OLIA LANGE
CEO | FOUNDER
I bring 10+ years of experience in marketing as a Head of Marketing across several industries, including construction, healthcare, retail, and education. My educational background is in analysis and forecasting. Additionally, I have dedicated significant time to studying and researching psychological principles, such as cognitive distortions and the psychological factors behind human decision-making, as part of my PhD dissertation.My expertise in marketing tools includes analysis, advertising, digital marketing, USP development, and marketing strategy.
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